FAQs

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Frequently Asked Questions

No matter which query has stuck in your mind, we are here to resolve them all. If you don’t see your question listed here, then feel free to drop us an email at [email protected]

FAQs Concerning Registered Users:

  • 1. Do I need to register with your website to place an order?
    Yes, you need to sign up and create an account on our website to place an order. Only our clients and registered users can access certain features of our website. You can check the status of your order, upload or download files, get in touch with our staff, and do more with your account.
  • 2. How do I create an account on your website?
    Go to the sign-up page, fill the required details correctly in the form, and click on the “Create a New Account” button. Your account will be created immediately, and your log in details will be sent to you on the email address you provided to us. After that, you can log in to your account and enjoy our services.
  • 3. Do you have any terms and conditions for a registered user?
    Yes, we have set a few terms and conditions for our registered users that you can read here.
  • 4. Will my personal information be secured with you?
    Protecting the personal data of our clients is our one of the greatest concerns. We have a strict privacy policy, and we can go to any extent to keep your information safe.
  • 5. I no longer need your services, can I delete my account?
    Yes, you can. Just log into your account, write in your dashboard requesting us to delete your account with the proper reason.

FAQs Concerning the Writers:

  • 1. How do you select a writer for a particular order?
    The writers working with us have in-depth knowledge of their respective fields. They possess extraordinary writing skills and have vast years of experience in delivering top-notch content. When we receive an order, we carefully analyze the needs and then assign the writer that has expertise in that particular area.
  • 2. Can I get a writer of my choice to do all my projects?
    Yes, you can. If you like the work of a particular writer, then you can request us to assign your order to him/her. However, if that writer is busy working on some other project, then this may add time to the projected turnaround time. Also, if you place your order at the last moment, then there is a possibility that we assign some other writer to work on your project. If this happens, then we will notify you in advance.
  • 3. Can I directly contact the writer working on my project?
    Zubasoft doesn’t allow direct contact between the writers and customers. The writer we hire are tested rigorously to get qualified. We take care of every aspect while selecting a writer, and that’s how we get exceptional talent onboard. Because of such high standards, we don’t feel the need of allowing our customers to maintain direct contact with the writer who is working on their project.
  • 4. On the basis of what qualities do you select a writer?
    We hire writers on the basis of their academic credentials, writing skills, and other soft skills. We ask them to provide us with links of their published work along with their CV. During the interview, we assess their knowledge as well as skills by giving them assignment tests. If they seem competent enough for us to work with different clients and with tight deadlines, then we hire them. We keep assessing the abilities of each writer periodically to ensure that they remain efficient.
  • 5. Are your writers well acquainted with the search engine optimized writing?
    Since our writers are required to write content that meets your SEO guidelines, they have sufficient knowledge of search engine optimized writing. We also conduct several training sessions once in a while to make new writers familiar with the best practices of SEO.

FAQs Concerning the Content:

  • 1. Do you use plagiarism checking tools to verify the originality of work before delivery?
    Although our writers produce unique content for every project, we use plagiarism checking tools, such as Copyscape to make sure that the submitted work doesn’t have even a single trace of plagiarism.
  • 2. Can I get the plagiarism report for my content?
    Well, it won’t be required in most of the cases because our writers write every content from scratch. However, if you need assurance that the work provided to you is 100% original, then we will provide you with a copy of the plagiarism report.
  • 3. Is my content checked for grammar, spelling, and syntax errors?
    Yes, your content is always reviewed by our editors before delivering it to you to ensure it is free of any mistakes in grammar, spelling, or syntax.
  • 4. Who holds the copyright for the content that I purchase from you?
    Once the work is delivered to you from our end, all copyrights are passed to you. You are free to use the work as you want or publish it anywhere you wish to.
  • 5. Can you include images and outbound links to authoritative sites in my project?
    Yes, we can add images and outbound links to your content if you request so. For this, you need to mention these requirements during the ordering process. We will not include any images or links after the content is delivered to you.

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