Privacy Policy

Call Us:+971 567440141, Email: [email protected]

Zuba Soft (“Zuba Soft,” “We,” “Us,” or “Our”) recognizes that the privacy of its visitors and clients (collectively, “You” or “User”) is of paramount importance. It is our upright duty to keep your personal information safe and secure that you choose to share with us. Through this Privacy Policy, we intend to explain you the procedure that we follow to collect, use, store, disclose, and share your personal information.

Any of the information that we ask you to provide at the time of visiting our site will only be used for the purpose described in this Privacy Policy. We have tried to keep this policy as comprehensive as we could, but if at any point you come up with some issues or doubts, then you are free to contact us by using the details mentioned at the end of this page.

1. Information That We Collect From You

We collect Personally Identifiable Information (PII) as well as Non-Personally Identifiable Information (Non-PII) directly from the visitors of our website.

Personally Identifiable Information: PII is that information that is used to identify, contact, or locate an individual. It includes some basic details, such as name, job title, contact number, email ID, and address.

Non-Personally Identifiable Information: We also gather non-personally identifiable information from our users. It generally includes IP address, web browser’s information, and the geographical location of the device.

Note: We never collect your payment-related information that you provide while buying our services.

2. Purpose of Using Your Personal Information

The personally and non-personally identifiable information that we collect from our clients is used to provide them with personalized needs and better services, and in particular for the following purposes:

To give you the essential information about our services.

To improve our services and customer experience.

To customize the design or content of the page on our website.

To perform internal and external marketing analysis.

To inform you about significant changes to our website.

To forward alerts regarding the latest discounts, deals, or packages.

To reply to any complaints, questions or requests.

3. Security of Your Personal Information

By sharing your personal information, you show that we are worthy of your trust. We strive hard to keep that faith intact by ensuring you that the collected data will never be disclosed to any third party. We have industry standard security measures in place to maintain the security and integrity of your information.

However, we cannot provide you with a guarantee that such information may not be accessed, altered, disclosed, or destroyed by breach of our security systems. You must also note that we cannot ensure the security of the data when it is transmitted online by you.

If at any time, you decide to get your personal information removed from our database, then you may do so by contacting us. However, after the removal, you may not be able to enjoy certain services or features of our website.

4. Disclosure of Your Personal Information

We strictly refrain from sharing your personal information to outside parties. But, we have the authority to share your information with the trusted third parties who help us in conducting our business or operating our website, as long as they agree to keep the data confidential. Non-personally identifiable information may also be shared with other parties for advertising, marketing, or other uses. We reserve the right to access and to disclose personal information to abide by the law and lawful government requests, enforce our site policies, or protect ours or others rights, property, or safety.

5. Data Retention

How long we store your information depends on its type, the purpose for which it is used, how sensitive it is, and other similar factors. We will keep your information only for the period required to fulfil the purpose highlighted in this Privacy Policy.

However, we may keep some of your information for as long as it is needed for our legal business interests. We make sure to delete all the data securely once it is no longer required. We may store non-personally identifiable information for an unspecified period.

6. Use of Cookies and Similar Technologies

Cookies are small pieces of data sent to your device from our server when you visit our website. They help us to give you a better experience by allowing us to monitor which web pages are useful to you and which are not. We use similar technologies, such as tracking pixels and web beacons to analyze the traffic patterns on our website. They also help us gather your demographic information and track your web movements.

However, we never obligate the user to accept cookies in exchange for information. So, you have full rights to control the use of cookies at your individual browser level. You can accept or decline the use of cookies on our website. Many websites automatically accept cookies, but you can restrict it by modifying your browser setting to decline cookies, in case you do not prefer it. But, by doing so, you may not be able to take the full advantage of our website.

Note: Cookies in no way give us access to your computer or any data about you, other than the information that you choose to share with us.

7. Your Consent

It is your choice to agree with the practices of this Privacy Policy. However, if you don’t consent to it, you should not use our website and take services from it.

8. Changes to Our Privacy Policy

We periodically update this Privacy Policy to accommodate changes to our services. We will, however, always be committed to maintain your privacy. Whenever we introduce the changes to this policy, we ensure to notify you about them by sending you an email (to your most recently provided email address) or by posting a notice on our website, along with the effective date. If you continue to use our services after any change, then it means that you consent to be bound by the updated policy. So, it is advisable to check this page at regular intervals to keep yourself aware of the changes that can impact your rights mentioned in this Privacy Policy.

9. Contacting Us

If you have any question about this Privacy Policy or the privacy practices of our website, or if you have any discrepancy or grievance against the use of your personal information, then contact us by sending us an e-mail at [email protected] or call our toll-free number +971 567440141.

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